Cabin Crew Prep - Your Path to Aviation Excellence

1. Introduction

Welcome to Cabin Crew Prep ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cabin crew training platform and services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an account or enroll in our courses
Create and update your CV using our CV builder
Complete training modules and assessments
Contact us for customer support
Subscribe to our newsletters or communications
Make payments for our services

2.2 Types of Personal Data

Contact Information: Name, email address, phone number, postal address
Professional Information: Work experience, education, skills, certifications
Account Information: Username, password, profile preferences
Payment Information: Billing details, payment method information
Training Data: Course progress, test results, completion certificates
CV Data: All information included in your CV profile

2.3 Automatically Collected Information

We automatically collect certain information about your device and usage patterns, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our platform
Referring website addresses
Usage patterns and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Provide access to training courses and materials
• Generate and maintain your professional CV
• Track your learning progress and achievements
• Process payments and manage your account

Communication

• Send course updates and important notifications
• Provide customer support and respond to inquiries
• Share relevant aviation industry news and opportunities
• Send promotional materials (with your consent)

Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and training content
• Ensure platform security and prevent fraud
• Conduct research and analytics

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

When We May Share Your Information:

Service Providers: Trusted third parties who assist in operating our platform (payment processors, hosting services)
Legal Compliance: When required by law, court order, or government regulations
Business Transfers: In case of merger, acquisition, or sale of business assets
Safety and Security: To protect our users' safety and prevent fraud or illegal activities
With Your Consent: When you explicitly authorize us to share specific information

We never share your CV content or personal training data with airlines or employers without your explicit consent.

5. Data Security

We implement robust security measures to protect your personal information:

Technical Safeguards

• SSL encryption for data transmission
• Secure database storage
• Regular security updates and patches
• Access controls and authentication

Administrative Safeguards

• Employee training on data protection
• Limited access to personal information
• Regular security audits
• Incident response procedures

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Receive your personal information in a structured, machine-readable format

Opt-out

Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at prepcabincrew@gmail.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

Cookie Type	Purpose
Essential	Required for basic platform functionality and security
Performance	Help us analyze how users interact with our platform
Functional	Remember your preferences and personalize your experience

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality.

8. International Data Transfers

Our services are provided globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

Adequacy decisions by relevant data protection authorities
Standard contractual clauses approved by the European Commission
Certification schemes and codes of conduct
Binding corporate rules for intra-group transfers

9. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Account Information: Until you delete your account or request deletion
Training Records: 7 years after course completion for certification purposes
Payment Information: As required by financial regulations (typically 7 years)
CV Data: Until you delete your profile or remove the content
Marketing Data: Until you unsubscribe or withdraw consent

10. Children's Privacy

Age Restriction

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes, we will:

Post the updated policy on our website
Send you an email notification (if you have an account)
Update the "Last Updated" date at the top of this policy
Provide prominent notice for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Contact Information

prepcabincrew@gmail.com

Dubai, UAE

Response time: Within 48 hours

Subject Line: Please include "Privacy Policy Inquiry" in your email subject for faster processing.

Thank You for Trusting Us

We appreciate your trust in our cabin crew training platform. Your privacy and data security are fundamental to our mission of helping aspiring cabin crew members achieve their aviation dreams safely and confidently.